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FAQ's
Have a question for us at Vava Hair Extensions? We've probably answered it for you below!
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Do you offer a wholesale discount? How do I qualify?
Yes, we offer bulk discounts! To qualify, simply order a minimum of 300g or spend at least $1500 per month for three consecutive months. Once you meet this requirement, we'll send you a discount code directly to your inbox. For more information on our wholesale discounts, feel free to contact us.
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What is the minimum order quantity for wholesale pricing?
At the moment, our extensions are available exclusively for wholesale trade, with a minimum order of 50 grams. For details on how to qualify for additional discounts on our wholesale pricing, please refer to our discount FAQ above.
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How long do the extensions last?
With proper care, our hair extensions can last 12 to 18 months. The longevity depends on factors such as hair type, maintenance, and installation.
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What types of hair extensions do you offer wholesale?
Currently, wefts with tape and keratin bonds launching in the future
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What is your return policy for wholesale orders?
Mistakes happen! To return your order for a refund or exchange please contact us within 7 days of receiving your order. Contents must be unopened and not tampered with.
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Can I request a sample?
Email us at vavahairextensions@outlook to see if you qualify for a sample.
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How long will my extensions take to post?
1-2 days within Australia via Australia Post.
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What forms of payment do you accept?
We accept;
- Afterpay
- Credit Card/Debit Card
- Bank Deposit
- PayPal